Privacy Policy

Last updated: 17.06.2026

M&M Test Weights are committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect your personal information when you visit our website or get in touch with us about our services.

For the purposes of UK data protection law, the data controller is M&M Test Weights, Eagle House, The Slough, Studley, Warwickshire, B80 7EN, company number 16138725.

Information We Collect.

We may collect and process the following information about you:

Information you provide directly — when you complete our enquiry form, request a quotation, email us or call us, we collect details such as your name, company name, email address, phone number and the details of your enquiry.
Information collected automatically — when you visit our website, we may automatically collect technical information such as your IP address, browser type, device information, pages visited and how you interact with the site, primarily through cookies and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide quotations
To deliver the hire services you have requested
To process payments and manage your account
To send you service-related communications (e.g. booking confirmations, delivery updates)
To improve our website and services
To comply with our legal and regulatory obligations

Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

Contract — where processing is necessary to provide the services you’ve requested
Legitimate interests — to run our business effectively, respond to enquiries and improve our services
Legal obligation — where we’re required to retain certain information by law (e.g. for tax purposes)
Consent — where you’ve explicitly agreed, such as opting in to marketing communications

Sharing Your Information

We will never sell your personal data. We may share your information with trusted third parties where necessary, including:

Transport and logistics partners (where required to deliver your hire)
IT and hosting providers who support our website and systems
Professional advisers such as accountants and legal advisors
Regulatory authorities where required by law

All third parties are required to handle your data securely and in line with applicable data protection laws.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry records and hire information are typically kept for 6 years to meet our legal and accounting obligations.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

The right to access the information we hold about you
The right to request correction of inaccurate data
The right to request deletion of your data (“right to be forgotten”)
The right to restrict or object to processing
The right to data portability
The right to withdraw consent at any time

To exercise any of these rights, please contact us at info@mandmtestweights.com

Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can manage your cookie preferences through your browser settings or via our cookie banner. For more detailed information, please see our Cookie Policy.

Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

M&M Test Weights Email: info@mandmtestweights.com or call us on 01384 254320.

Complaints.

If you’re unhappy with how we’ve handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk Helpline: 0303 123 1113